Frequently Asked Questions

How much is shipping?

Shipping charge is $7.95 per care package for orders sent within the continental USA.

What is your refund and cancellation policy?

Returns are accepted on complete care packages; we cannot offer a partial return for some items within a package.  Please contact to arrange a return.

To cancel an order before it is shipped and get a refund, please contact 

What happens if my student goes home midyear or changes their address?

To change the shipping address for a recipient, please contact us at and include your order number and address where future packages should be sent.

How do I add personalized messaging

When you choose each care package to put in your cart, you can write a personalized message to the recipient that will be sent along with the gift.

Which colleges do you ship to?

Any address in the continental USA.