Frequently Asked Questions
How much is shipping?
Shipping charge is $7.95 per care package for orders sent within the continental USA.
What is your refund and cancellation policy?
Returns are accepted on complete care packages; we cannot offer a partial return for some items within a package. Please contact firstname.lastname@example.org to arrange a return.
To cancel an order before it is shipped and get a refund, please contact email@example.com.
What happens if my student goes home midyear or changes their address?
To change the shipping address for a recipient, please contact us at firstname.lastname@example.org and include your order number and address where future packages should be sent.
How do I add personalized messaging?
When you choose each care package to put in your cart, you can write a personalized message to the recipient that will be sent along with the gift.
Which colleges do you ship to?
Any address in the continental USA.